Veke · Support

We're here
to help.

Veke is made by a small team in Norway. If something's unclear or not working, write to us — a real person reads every message.

The fastest way to reach us is email:

Email support@medtekki.no

We usually reply within a couple of days. Including your iPhone model and iOS version helps us help you faster.

Common questions

How do I make a poster?

Tap the + on the gallery, choose a template, edit the steps to suit your child, then tap Print. That's the whole app — three calm screens: Browse, Edit, Print.

How do I print it?

Print straight to any AirPrint printer, or export a full-quality A4 PDF and share it via AirDrop, Messages or Mail — then print it anywhere.

Do I need an account or an internet connection?

No. Veke works fully offline, with no account and no sign-in. Nothing you create leaves your iPhone.

Can I add my own photos, my child's name, or emergency details?

Yes — and they're stored only on your device, never uploaded. See our Privacy Policy for the full picture.

How do I delete a poster?

Press and hold a poster for about a second and a half until it lifts, then drag it off the row to remove it. You'll have a few seconds to undo. (With VoiceOver, use the poster's Delete action instead.)

Is it a subscription?

No. Veke is a one-time purchase, with no in-app purchases and no ads.

I got a new iPhone — where are my posters?

Because everything stays private on the device that made it, posters don't sync across devices. Re-download Veke with the same Apple ID at no extra cost. To carry a poster over, export it as a PDF and AirDrop it to the new phone.

Something isn't working.

Email support@medtekki.no with a short description and your iPhone model and iOS version, and we'll sort it out with you.